Shipping Policy

1/1/2014

Shipping Time -- Most orders will ship in 1-2 business days, provided the product ordered is in stock. Orders are not processed or shipped on Saturday, Sunday, or Holidays except by prior arrangement.

We cannot guarantee when an order will arrive.  Standard Shipping (Within the Continental U.S.) – usually will arrive within 10-14 business days from the day they ship.  In times of high demand, shipping may take 14-28 days.  Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.  

Free Shipping - Offer only available for Standard Ground within the Continental US.

Heavy and Freight Shipping - Heavy or oversized items may be delivered by a freight company and may be excluded from Free Shipping offers.

Need Faster Shipping?

Call us 281-769-3072   1-877-303-5001 or Email [email protected]  Charges for expedited shipping methods of products may be process immediately (on a case by case bases) via phone by credit card Monday-Friday 8-5pm CST.

We are unable to ship B & D Storehouse products to Puerto Rico, Alaska, Hawaii, APO, FPO, or outside of the United States.  If you need specific information, please call 877-303-5001 or email [email protected].

Return Policy

B & D Storehouse is committed to your purchase meeting your basic and disaster preparedness needs.  However, we do not accept returns on food items unless it is defective or damaged. 

If you have a damaged or defective item, please notify us within 14 days of receiving the product. We will be happy to replace the item promptly.  Please call 281-769-3072 or 1-877-303-5001 for return merchandise authorization and a Mailing label that will be e-mailed to you for returning your merchandise and upon receiving the returned product we will promptly send you a new item.  

If you want a Refund instead, you must call to receive a Return Merchandise Authorization and you will be e-mailed a Mailing label with the address to return the merchandise in the original package.  

Please give us 10 days for the item to be received and inspected.  We will notify you via phone, mail, or e-mail regarding your refund once we have received and processed the returned item.  You can expect a refund for the purchase within 20-30 days of our receiving your return.  

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